FAQ
Answers to common questions about TimVision.
Product
Does TimVision work without internet?
Yes. Core features such as obstacle detection, OCR, and object finding run entirely on the device. Optional cloud features can be enabled when a connection is available.
How long does the battery last?
Battery life ranges from 2 to 6 hours depending on usage. The glasses are power-bank compatible for extended use.
Purchase
Where can I buy TimVision?
You can purchase through our official online store, authorized distributors, or government and NGO programs. Visit the Where to Buy page for details.
Shipping
Do you ship internationally?
Yes. We ship to most countries via our online store and regional distributors.
Warranty
What warranty is included?
TimVision includes a one-year limited warranty covering manufacturing defects. Extended warranty options are available through authorized distributors.
Partnership
How do I become a distributor?
Complete the distributor application on the Partnership page. Our team will review your application and contact you within 5 business days.